I just set up HEM on my laptop, it's working fine for FTP but isn't properly importing hands from Poker Stars. I've got the HH folder right, and in fact it's moving the .txt files from the folder where they're saved to the HEM archive folder, but it's not importing them properly. I'm getting something like 20K hands with import errors, which I assume are all the Poker Stars hands.
I tried searching the forums but couldn't find anything helpful on this. Any idea what the problem could be? Any further information I can supply to help figure it out?