incorrect information on getting free hem?
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  1. #1
    Junior Member
    Join Date
    Jan 2010
    Posts
    4

    Default incorrect information on getting free hem?

    after reading the "Free Offer" tab on my free trial of hem, it states "
    1) if u have never signed up with poker stars then click on the download poker stars button and download the software.

    2) create a new account and deposit at least $50 using the deposit code stars600

    3) earn at least 225 player points

    4) once u have completed these steps come back to this tab and click on the email verification button in order for stars to confirm the account.

    i followed all of the steps and attained 225 frequent player points yesterday and clicked the email verification. This is the email i just received.

    Hello,

    Thank you for your email.

    Unfortunately, you are not eligible for any offers as your account is not
    linked to the Holdem Manager website.

    If you have any further questions please do not hesitate to ask.

    Kind regards
    Sian
    PokerStars
    Affiliate Support Team

    If thats the case then ive wasted over a week of my time over false information linked with your product as the free offer tab for receiving a holdem manager pro license doesnt say anything about linking your stars account with the holdem manager website.
    Last edited by derek20; 01-15-2010 at 04:47 PM.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    29,791

    Default

    Please email your details/questions to sales@holdemmanager.net.

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