Problem whit HM
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Thread: Problem whit HM

  1. #1
    Junior Member
    Join Date
    Jan 2010
    Posts
    3

    Default Problem whit HM

    hello, I've had the HM once, but had to change computers and now when
    I try to install this new pc always gives me an error during installation
    postgres, the error says:
    "user 'postgres' could not be created. the user account already exists."
    I've tried everything but I do not know what to do ..
    Please help me

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    click on Start and go to Programs -> Accessories -> Command Prompt

    * If you are on Vista, rightclick and choose "Run as Administrator".


    A black box should appear. Type 'net user postgres /del' (without the quotes) and press enter.

    The user is now deleted and you can (re)install PostgreSQL.




    please try this PostgreSQL version: http://www.holdemmanager.com/downloads/pginstaller.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Jan 2010
    Posts
    3

    Default W7

    But I use the w7, I have to do the same thing, or the situation is different?

  4. #4
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
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    HM Support
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    32,803

    Default

    Same steps apply.

  5. #5
    Junior Member
    Join Date
    Jan 2010
    Posts
    3

    Default again

    hello again!
    Now back to give me an error, but this time says:
    "Internal account lookup failure"
    what should I do in this situation
    thanks

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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