any one help?
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HM2 can not import hands and HUD can not update player stats
any one help?
question.jpg
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I have the same problem several months ago. Basically since unfortunately I buy it.Originally Posted by Patvs
I've done all the steps it says that post. Even sent an email with the hand history. No one was fixed.
In te session Ribbon there is a time yet.
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Someone could help?
Which Operating System, Firewall, and Anti-Virus are you using?
For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.
Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.
Run a manual Windows Update and install all updates, including all .net framework updates.
Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life
Which PostgreSQL version are you using?
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If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
The avast antivirus can be a problem?
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How do I update all .net framework?
Run a manual Windows Update.
Install the latest service pack and all .net framework updates.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
In the tables of zoom poker the hud run ok. But in the normal tables no. Talking with others players with the same problem(a lot of payers have this problem with HM2 or HM2 beta) they suggested me to install HM1 again. The HM2 code work with HM1?
HM2 update to: http://www.holdemmanager.com/Downloa...AutoUpdate.exe
If you email sales you can request a temporary HM1 serial. Latest HM1 update is: http://www.holdemmanager.com/Downloa..._25May2012.exe
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If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
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