HM not opening
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Thread: HM not opening

  1. #1
    Junior Member
    Join Date
    Nov 2009
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    Default HM not opening

    I have just tried to open my HM and a messgae comes up saying "the following error occured when trying to open the database:failed to establish a connection to 127.0.0.1"

    Please help

  2. #2
    HM Support Patvs's Avatar
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    Amsterdam, the Netherlands
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    Default

    click on Start and go to Programs -> Accessories -> Command Prompt

    * If you are on Vista, rightclick and choose "Run as Administrator".


    A black box should appear. Type 'net user postgres /del' (without the quotes) and press enter.

    The user is now deleted and you can (re)install PostgreSQL.

    please try this PostgreSQL version: http://www.holdemmanager.com/downloads/pginstaller.exe



    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Nov 2009
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    Default

    1)Will alll my data still be there after the re install?

    2)I just opened holdem manager now and that now says "Holdem manager has stoped working. Windows is looking for a solution"
    So do I re install holdem manager as well?

    Thanks for the help.
    Last edited by Sour lemons uncle?; 01-11-2010 at 12:22 PM.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.



    ---

    Your database is always save, when reinstalling SQL/deleting the postgres user/reinstalling HEM
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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