HM1: SESSIONS stats show, but REPORTS dont. Since new database and update to 1.12.10a
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  1. #1
    Junior Member
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    May 2012
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    Default HM1: SESSIONS stats show, but REPORTS dont. Since new database and update to 1.12.10a

    A few weeks ago my ZOOM hud didnt work etc.

    So I updated to 1.12.10a and made a new database. The HUD worked, but since then my REPORT stats do not show. But my SESSION stats show. Very weird.

    So HM has the data, but it only connects to the SESSION stats tab.
    (and the VS PLAYERS works, but the PLAYERS will not)

    Please help. (I also update to the version of 4May, but that didnt'help)

  2. #2
    HM Support netsrak's Avatar
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    Default

    Please add some screenshots which views work and which not

  3. #3
    Junior Member
    Join Date
    May 2012
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    Default

    HM_players.PNGHM_reports.PNGHM_preflopcards.PNGHM_hands.PNGHM_vsplayers.PNGHM_graph.PNGHM_sessions.PNG

    So in short:

    Seem to work:
    sessions, vs players, preflop cards, hands,

    don't work:
    reports, graphs
    PLAYERS tab

  4. #4
    HM Support Patvs's Avatar
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    Default

    Zoom hands not showing on the PLAYERS tab is a known issue and will be fixed in an update.


    It should show the Zoom hands on ALL other tabs.
    Try setting the date filter to ALL hands and clear filters (even though it appears no filters are selected)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
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    May 2012
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    Default

    It helped to CLEAR all the filters. TNX!

    It only seems that Leak Buster does not recognise ZOOM hands. Do you know anything about that?

  6. #6
    HM Support netsrak's Avatar
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    Leak Buster doesn't support Zoom at the moment

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