HM2 crashs at startup
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  1. #1
    Junior Member
    Join Date
    May 2012
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    11

    Default HM2 crashs at startup

    For unknown reasons, my HM2 crashs at startup. There is nothing I can do: i tried to restart my computer a few times, and reinstall HM2 and nothing solved the problem.

    What else can I try ?

  2. #2
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please reproduce the issue, and send your log.txt file to hm2support@holdemmanger.com with a link to this thread-

    http://hm2faq.holdemmanager.com/ques...ger+Support%3F

  3. #3
    Junior Member
    Join Date
    May 2012
    Posts
    11

    Default

    I did but I got a "failure notice" 2 days latter..... I still cannot launch my HM2 so I just cannot play....

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    When there is a crash, please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

    Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

    XP: c:\documents and settings\{username}\appdata\HoldemManager


    Try attaching the log file here.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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