HEM will not open
Results 1 to 2 of 2
  1. #1
    Member
    Join Date
    Mar 2009
    Posts
    31

    Default HEM will not open

    everytime i try to open holdem manager i get this following mesage
    "the following error occured when trying to open the database: unable to read the data from the transport connection: an existing connection was forcibly closed by the remote host.
    i dont understand this becauyse ive never got this message before and just yesterday i was using holdem manager and it worked just fine, today it reufese to open keeps saying this, and ive changed absolutly nothing on my computer.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,809

    Default

    This is usually a firewall or windows update issue.

    First try to reboot.

    If no help, try this:

    Start > Programs > PostgreSQL > 8.x > Stop Service

    Start > Programs > PostgreSQL > 8.x > Start Service

    If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

    Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afm...aspx?faqid=171

    Please try following all of these FAQs, step by step:

    1) http://www.holdemmanager.net/faq/afm....aspx?faqid=34
    2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afm...aspx?faqid=177
    3) http://www.holdemmanager.net/forum/s...ead.php?t=8261

    If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions - http://forums.holdemmanager.com/showthread.php?t=20755

Similar Threads

  1. Can't open HEM
    By thames84 in forum Manager General
    Replies: 13
    Last Post: 10-18-2009, 02:09 PM
  2. Cant even open HEM
    By luckyman in forum Manager General
    Replies: 9
    Last Post: 09-28-2009, 12:39 PM
  3. not able to open HEM
    By LSP16 in forum Manager General
    Replies: 1
    Last Post: 09-20-2009, 04:03 PM
  4. I cant open HM
    By ballyegan in forum Manager General
    Replies: 1
    Last Post: 04-28-2009, 04:14 PM
  5. I cant open HM please help
    By jo5e7 in forum Manager General
    Replies: 1
    Last Post: 04-10-2009, 08:00 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •