I tried to export one hand from the replayer with the bottom-right button "export hand" but it exported a random hand, not the one I was reviewing at the moment.
Thanks.
I tried to export one hand from the replayer with the bottom-right button "export hand" but it exported a random hand, not the one I was reviewing at the moment.
Thanks.
We you playing live at the time or reviewing a session after playing when this occurred?
Please update to the latest internal version of HM2:
http://www.holdemmanager.com/Downloa...AutoUpdate.exe (6839)
Release Thread: http://forums.holdemmanager.com/hm2-...candidate.html
Make sure to run HM2 as an administrator.
Please turn off User Account Control.
Add HoldemManager.exe, HudFuncApps.exe, Postgres and pg_ctl to the exceptions list in any firewall or antivirus software.
If the problem persists, please reproduce the issue and send a log.txt file -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F
I was reviewing a session.
The new version doesn't solve the problem.
I've found that the problem is related to the arrows at the bottom left of the replayer. When I try to export the first hand of the session review, or the fourth, it works well.
If I move to the next set of hands (it increases by 28, right?), if I try to export the 28th hand it is exporting the 1st hand and if I try to export the 31st it is exporting the 4th hand instead.
Last edited by TxuseV; 05-16-2012 at 07:24 AM.
I have forwarded this issue to our bugs department for further investigation. It will be tested in the order in which it was received. We will reply back in this thread with our findings.
This issue has been tested, confirmed, documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.
The assigned internal ticket # on this issue is HM-5041. We will often release builds on a limited basis, only in the forums for a few days first, so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.