Hello again.
When I try to open HEM now, I get the following error message:
An error occurred while loading the Prefs files: root element is missing.
What can I do to fix this?
I'm running Vista, with the latest version of HEM and latest Beta.
HEM won't open
Hello again.
When I try to open HEM now, I get the following error message:
An error occurred while loading the Prefs files: root element is missing.
What can I do to fix this?
I'm running Vista, with the latest version of HEM and latest Beta.
Redownload and reinstall holdemmanager.zip http://holdemmanager.net/download.html
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe = 1.10 beta 6
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Posting Permissions
Reply With Quote