HEM fails to open with new update
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Aug 2008
    Posts
    21

    Default HEM fails to open with new update

    I've downloaded the new patch,

    I get this popup when opening HEM :

    Microsoft .NET Framework

    unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click quit, the application will close immediately.

    Access to the path 'C:\Program Files\RVG Software\Holdem Manager\Logs\Reg.log' is denied.


    Then I click continue and it fails to open HEM, it just stays there and never actually opens.

    I am with windows Vista.

    I also get a detail window, tell me if you need it
    Last edited by Patvs; 01-04-2010 at 12:33 PM. Reason: merged your cross post

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties.... and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. Failed Update, Now HM Can't Open
    By kablooey in forum Manager General
    Replies: 3
    Last Post: 12-16-2009, 03:59 PM
  2. ran the update, now HEM won't open
    By cunningfox in forum Manager General
    Replies: 2
    Last Post: 11-12-2009, 09:24 PM
  3. HUD refusing to open after update
    By iamavibe in forum Manager General
    Replies: 3
    Last Post: 11-11-2009, 10:39 PM
  4. hud holdem, fails to update the data
    By nimzo in forum Manager General
    Replies: 1
    Last Post: 10-28-2009, 11:59 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •