Site time adjustment
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  1. #1
    HM2 Shark Tank Member
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    Default Site time adjustment

    At Microgaming it doesn't work properly anymore. When i click auto detect it sets it to "1" instead of "-1".

    This worked well before.

    Version 6805

  2. #2
    Former HM Support DogNamedBluff's Avatar
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    I have forwarded this issue to our bugs department for further investigation. It will be tested in the order in which it was received. We will reply back in this thread with our findings.

  3. #3
    Former HM Support DogNamedBluff's Avatar
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    This is a known issue and it has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is HM-5129. We will often release builds on a limited basis, only in the forums for a few days first, so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

  4. #4
    HM2 Shark Tank Member
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    Bump

  5. #5
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  6. #6
    HM Support Patvs's Avatar
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    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
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    I'm not doing that for obvious reasons.

    That's your solutions for this problem? Or just a temporary fix?

    Wouldn't be easier to just manually change the time in HM2, like i have done?
    Last edited by Hilips; 08-25-2012 at 07:52 PM.

  8. #8
    HM Support Patvs's Avatar
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    If you manuallly set the adjust time to "-1", do the hands then show up with correct time in HoldemManager?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

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  9. #9
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    No. The "-1" shows up when i hit the autodetect button. It works correctly if i set up manually, in this case to "0".

  10. #10
    HM Support Patvs's Avatar
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    Then set it up manually to 0. And reimport the hands into a new database.

    I'll re-open HM-5129, with a link to this thread, since it still wrongly detects the time for you.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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