Had to reinstall holdem manager on my laptop becuase i had to format my frive. yesterday i managed to register it but today when i log on it asks me to register and every time i click activate now - requires an internet connection...it comes up with an error and won't let me go into holdem manager...
Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/
To get your current license from your running installation of HEM: Help > Show Serial Number
You will need to sign up, login, and then reset your code, then logout/login, to verify it was reset.
1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)
2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)