2.0.0.6745 lots of problems - Page 2
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  1. #11
    Junior Member
    Join Date
    Dec 2008
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    27

    Default

    just some more info in case it helps

    updated to 6805 (still same)

    If I open HM2 before I open stars I'm not able to select Active session in the drop down (selected session: ) I can only select a past session.

    I need to close HM2 and then reopen and that option is there.

    When I do get active session in the box, nothing refreshes as per above. refresh button also does nothing.

    EDIT:

    Just found a solution. If I select my player as just my pokerstars account it works and the active session updates as I play on stars. I have always been selected on my alias account which includes all the other sites.

    Not sure if that is something wrong with my alias then that has been the cause all along?
    Last edited by bobbydavro; 05-07-2012 at 04:56 AM.

  2. #12
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Just found a solution. If I select my player as just my pokerstars account it works and the active session updates as I play on stars. I have always been selected on my alias account which includes all the other sites.

    Not sure if that is something wrong with my alias then that has been the cause all along?
    This is a known issue and it has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is HM-4229. We will often release builds on a limited basis, only in the forums for a few days first, so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

  3. #13
    Junior Member
    Join Date
    Dec 2008
    Posts
    27

    Default

    Thanks for the info, apologies if I wasted any time over looking an existing problem.

  4. #14
    HM Q.A & Testing Manager random's Avatar
    Join Date
    Apr 2009
    Posts
    490

    Default

    Hello bobbydavro,

    please dont apologise, all reports are very welcome. It helps us with prioritizing knowing that more users are affected by certain bug.

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