HEM Closing Down After Being Opened
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  1. #1
    Junior Member
    Join Date
    Dec 2009
    Posts
    1

    Default HEM Closing Down After Being Opened

    My version of HEM is opening, then looks okay for about two seconds, then suddenly disappears and shuts down. It keeps happening and I have no idea why - this is the first time I've had an issue. What should I do?

    My version is: 1.09 beta 34

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe 1.10 beta 3b (your version is really, really old)

    Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73

    Install every Windows update:
    Vista: Service Pack 2
    XP: Service Pack 3
    + all critical updates
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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