Password reset/retreival?

[clee]

I had someone else install/setup HEM on my computer for me because frankly I am computer illiterate. My computer runs Vista, and had an update. Post update, I am receiving an error when attempting to log onto HEM.

When I open HEM, it takes me to the Database control panel. This isn't totally uncommon, and usually I just have to click connect and I get taken to HEM. However, now I'm getting an error message "forcibly closed by the host" when I click connect.

After spending many hours going through all the FAQ stuff, I am having the same problem. I've uninstalled/reinstalled PostgreSQL and HEM, added files to my firewall list, turned off my firewalls etc. No progress. I have an idea that I might have the password incorrect though (more like hoping thats what the problem is), and since I'm not the one who installed the program I have no idea what password was set. Is there a way I can reset or retrieve the password for the databasecontrol panel?

[fozzy71]

This is usually a firewall or windows update issue.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afm...aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afm....aspx?faqid=34
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afm...aspx?faqid=177
3) http://www.holdemmanager.net/forum/s...ead.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions - http://forums.holdemmanager.com/showthread.php?t=20755



PT3's default name/password is - postgres/dbpass
HM's default name/password is - postgres/postgrespass

If that doesnt help:

1. Go to C:\Program Files\PostgreSQL\8.x\data, move the the pg_hba file to your Desktop and open it with notepad.
2. Scroll to the bottom and change all md5 to trust. Save and close the file
3. Move the file back to the data folder
4. Restart the PostgreSQL service: Control Panel -> Administrative Tools -> Services

HM will accept any password now.

http://www.holdemmanager.net/faq/afm....aspx?faqid=66