HUD doesn't play display players' stats
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  1. #1
    Junior Member
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    Apr 2012
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    Default HUD doesn't play display players' stats

    Hi. HUD doesn't display stats for players with certain special characters in their name. I am not sure if it's all special characters or only some but i know for sure that my HUD doesn't work for at least 2 players. Is there a way to fix this and get my HUD to show for these players for already imported hands?

  2. #2
    User Muchacho3's Avatar
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    Feb 2011
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    28

    Default

    Hi,

    which special characters the players had in their names ?

  3. #3
    Junior Member
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    Apr 2012
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    One of the characters is ü, can't remember the character for the other player. For what it's worth, I just realized that the HUD shows up in hand replayer. I am 100% sure that it wasn't working while playing, though.

  4. #4
    HM Support Patvs's Avatar
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    Feb 2009
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    Default

    Were you playing ZOOM on PokerStars?

    Update to: http://www.holdemmanager.com/Downloa...8HM2Update.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
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    Apr 2012
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    Yes, i was playing zoom on pokerstars. I downloaded and installed update, thanks. I will let you know if the problem persists.

  6. #6
    HM Support Patvs's Avatar
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    Default

    (latest to the new public build 6745)

    If you encounter this issue again, it's caused by a player name (of an opponent) with an unusual player name.
    It should be fixed for 99.5% of all player names now in HM2.
    Last report was it's still affecting the name
    ''''ANNA''''


    If you encounter another opponent that triggers this, PM me his PokerStars handle/name.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
    Junior Member
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    Apr 2012
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    Default

    nvm, will rather pm the name
    Last edited by phil_hellmuth; 05-03-2012 at 10:11 PM.

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