HM sync always rejects my correct HM.com login informations
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  1. #1
    Member
    Join Date
    Aug 2008
    Posts
    67

    Default HM sync always rejects my correct HM.com login informations

    i'd like to sync my hands for a specific database.
    but whenever i try enter the password in the hm sync options, it tells me that i never logged in with my hm account. so i get a popup where i can enter the log informations. after that it tells my the data is not correct. i used the exact same login information to login on the website and it works.

  2. #2
    Junior Member
    Join Date
    Apr 2012
    Posts
    10

    Default

    It did this for me I have uninstalled and gone back to version 6556 and log in and HMSync work perfectly on that. I'm sticking to the main updates from now on.

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Temporary solution is to downgrade to 6556.
    We're working on a fix for the newer builds.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Senior Member
    Join Date
    Sep 2008
    Posts
    453

    Default

    Quote Originally Posted by Royston Vasey View Post
    It did this for me I have uninstalled and gone back to version 6556 and log in and HMSync work perfectly on that. I'm sticking to the main updates from now on.
    Same, let someone else do the beta testing.

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