This software ever going to be usable for tournaments? (Please no Generic Response)
Page 1 of 2 12 LastLast
Results 1 to 10 of 18
  1. #1
    Senior Member
    Join Date
    May 2009
    Location
    Ottawa, Ontario
    Posts
    114

    Default This software ever going to be usable for tournaments? (Please no Generic Response)

    Welcome to Holdem Manager 2 the most useless piece of software on the market for tournament players. This company does not give a crap about whether or not they ever fix tournament problems I have asked many times and I just receive a blah blah generic answer that helps absolutely nothing they test on one format on one site I'm assuming and from there it is the end users problem.

    I have not seen results that are correct since release. As well HUD on SNG's works for a few minutes then completely flakes out and stops updating on certain tables.

    If you look up a player in your db by changing it to their Screen Name at the top you will only ever see session stats vs. them thereafter.

    It is completely ridiculous that after months of Guinea pigging this software that a simple thing such as result cannot be correctly implemented.

    Oh and one last sqibble is why does HM2 import the HH TS and these little mini broken apart HH's that are numbered? They cause nothing but problems especially when re importing to a new db as seems to be the fix that is always in the generic responses. (which actually never fixes anything)

  2. #2
    Member
    Join Date
    Sep 2011
    Posts
    51

    Thumbs down

    Same here Unusable for SNG players like me. Very disappointed by HM2

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    On which site are you playing these SNGs?


    Update to: http://www.holdemmanager.com/Downloa...AutoUpdate.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    HM2 Shark Tank Member
    Join Date
    Jul 2008
    Posts
    652

    Default

    Can you check that link? Doesn't work for me.

  5. #5
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    Senior Member
    Join Date
    May 2009
    Location
    Ottawa, Ontario
    Posts
    114

    Default

    Quote Originally Posted by Patvs View Post
    On which site are you playing these SNGs?
    Pokerstars

    also that update errors : error opening file for writing f_in_box__lib.dll

    edit : works if you delete the file first then install
    Last edited by OTPlayboy; 04-13-2012 at 05:26 AM.

  7. #7
    Senior Member
    Join Date
    May 2009
    Location
    Ottawa, Ontario
    Posts
    114

    Default

    Awesome! Now that i install that patch i can't even open the reports tab or the client insta crashes! With this new update

  8. #8
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please reproduce the crash and attach the log file here. To attach the log, click Reply > Go Advanced.

    Where is my log file?

    XP: c:\documents and settings\{username}\application data\HoldemManager

    Win7/Vista: c:\users\{username}\appdata\roaming\HoldemManager

    Enable the option to see Hidden Files and Disable 'Hide protected operating system files': How to see hidden files in Windows - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

    Thank you.

  9. #9
    Senior Member
    Join Date
    May 2009
    Location
    Ottawa, Ontario
    Posts
    114

    Default

    log.txt
    And yes it happens everytime i switch to tourneys

  10. #10
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Try creating a new database and reimport your hands.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. backdoor.Generic.216009
    By YOYO28117 in forum Manager General
    Replies: 1
    Last Post: 10-16-2009, 09:05 AM
  2. Cant open postgre SQL, bad generic answer
    By rkt1337 in forum Manager General
    Replies: 2
    Last Post: 10-08-2009, 03:19 AM
  3. Generic site support
    By WanderingMind in forum Manager General
    Replies: 2
    Last Post: 02-09-2009, 05:25 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •