Did you try using the updated build? If your having issues getting Zoom working please see this FAQ http://hm2faq.holdemmanager.com/ques...rs+Zoom+TablesHavent try playing with the new update yet. But my hand history is not showing any stats. I can replay the hand history but my hand count for zoom poker is zero for all players. How do I fix this?
This does the job for me wrt players like LEV "11" and Razed&Confused.Originally Posted by morny
I do have some other problems:
- When I mark a hand while playing with the 'last 3 hands' on the table, they appear as such in HEM 2 as long as I don't close HEM 2. After restarting HEM 2, the marked hands are no longer marked.
- When replaying a hand in HEM 2, it takes a while for the HUD to show up with the correct stats. It's starts out as a Hud with the correct player names but no hands. Then, after a few seconds, the HUD gets populated with the correct stats one by one. HEM 1 used to do this instantly when replaying a hand.
NVM ... user error
Last edited by jennings1; 04-24-2012 at 07:38 PM.
This is a known issue and it has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.- When I mark a hand while playing with the 'last 3 hands' on the table, they appear as such in HEM 2 as long as I don't close HEM 2. After restarting HEM 2, the marked hands are no longer marked.
The assigned internal ticket # on this issue is HM-4246. We will often release builds on a limited basis, only in the forums for a few days first, so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.
Thank you for the information. We are currently investigating this issue.- When replaying a hand in HEM 2, it takes a while for the HUD to show up with the correct stats. It's starts out as a Hud with the correct player names but no hands. Then, after a few seconds, the HUD gets populated with the correct stats one by one. HEM 1 used to do this instantly when replaying a hand.
Yes. I just tried 2.0.0.6745 and I still have this problem.
1. The history does not show known data. Everyone is showing 0/0/0/0 including myself.
2. HUD display resets every time I play a new session. For example I might have 100 hands on player X in zoom poker during this session. But when I start a new session that player X HUD resets to 0 hands and I got to collect it again. This isnt a setting problem, I have check my settings, and I didnt change anything anyway.
*nvm. Figure it out. Was looking at my old hand histories at normal tables and the stats was all not showing too. So I took another look at my settings n it was indeed my setting problem. The HUD option was set to include hands newer than "0" months old. My HUD stats are showing again after I set it properly to 12 months. Don't remember how did that happen. Sry for the trouble :P
Last edited by dunowhut; 04-30-2012 at 01:49 PM.
Please update to the latest version of HM2: http://www.holdemmanager.com/Downloa...AutoUpdate.exe
Make sure to install HM2 on an administrator account and run HM2 as an administrator.
Please turn off UAC.
Add HoldemManager.exe, HudFuncApps.exe, Postgres and PG_CTL to the exceptions list in any firewall or antivirus software.
If the problem persists, please reproduce the issue and send a log.txt file -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F
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