HMImport shutting down

[lezzter]

I tried downloading a few hands as a try-project from pokertableratings.com and started importing. But halfway trough the HMImport shuts down with the following message: "HMImport has encountered a problem and needs to close. We are sorry for the inconvenience."

I now get the same message every time I try to start auto import.

Is there something I can do to fix this or is there just a max limit on number of hands/players i HM. (funny thing, it stopped on exactly 15.000 players)

kind regards
lezzter

[fozzy71]

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. Windows 7 you MUST set all the executables to always run as admin.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afm...aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.


If that doesnt help you may want to try a reinstall - http://www.holdemmanager.net/forum/s...ad.php?t=20816