Hands not importing on Zoom
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  1. #1
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    Default Hands not importing on Zoom

    Hi

    I am running HEM 2.0.0.6483

    I was playing a few mins of Zoom poker and noticed hands were not importing on NL50

    However, before I went to NL50 I tried a few hands of NL2 and hands seemed to import fine.

    I have double checked that hands are saved in txt files to the Pokerstars Hand history folder that HEM2 auto import settings is being directed to import from.

    I also went and manually imported folder, it seemed to say importing 8 files, but on the Reports tab, still doesnt show up any of the hands I just played.

    I also tried restarting HEM2 but that did not help.

    Any help would be appreciated.

  2. #2
    HM Support Patvs's Avatar
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  3. #3
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    Default

    Quote Originally Posted by Patvs View Post
    Thx that did the trick

  4. #4
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    Default

    Does 6526 version have HUD for Zoom poker yet?

  5. #5
    HM Support Patvs's Avatar
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  6. #6
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    Default

    Quote Originally Posted by Patvs View Post
    Hi,

    So I havent had or been able to have one hand import from zoom ever.

    I ran my stars up and won about 800$ playing zoom- and updated to the current verison of HM2,

    I get the Hud attempting to pop up on the zoom table, but I dont get a hud ll I get is the table settings thing at the top left corner of the table.

    Anyways,

    If you can help me out that would be awesomeo

    As I would like to import my HH to see my grpahs and progress.

    Is there something I have to maybe change in pokerstars? or maybe zoom hands are being saved in a different/hidden folder maybe....?

    Im clueless to all this stuff BTW so help would be great!


    a Response here would be awesome, or if we have a skype support that would be good, my skype is lilempiretaker, add me or send me our support adder.


    Regards,


    Jeff,

  7. #7
    Junior Member
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    May 2011
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    Default

    I downloaded the link above,

    But I dont understand how to find my old hands from last week playing zoom, also everytime I open up HM2 im prompted for an update, and I still have to come in here to redownload Hm2 everyday lols,

    I also dont understand what i do with my old HM2 from yesterday, I know have like 8 Hm2 icons fromm having to install it everyday lmfao

    OMG im so clueless to this puter stuff


    save me!

  8. #8
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    Ok Im good for now


    lots of reading but figured it out!

  9. #9
    HM Support Patvs's Avatar
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    Default

    Zoom hands are saved to the same folder as regular hands.
    Your old hands will already have been moved to the archive folder.


    Latest update is: http://www.holdemmanager.com/Downloa...2.0.0.6577.exe (update)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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