i don´t get any stats

[clownface]

hi,

i´ve still problems with hm. if i open the table manager, tables get imported but i dont get any stats. Can this be due to database troubles? sometimes i get some error messages that i cant connect with the db. If i click on connect, a pop up opens with an about 15 lines long error message. what could be wrong?

thx

[fozzy71]

*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afm...aspx?faqid=174


For DB connection issues:

This is usually a firewall or windows update issue.

First try to delete the \postgresql\8.x\data\postmaster.pid file, if you see it, and reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afm...aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afm....aspx?faqid=34
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afm...aspx?faqid=177
3) http://www.holdemmanager.net/forum/s...ead.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands.

[clownface]

i have done all the steps but hm is still aint working.
the problem is that i cant install the postregdata.
after the language menu, i get an error message that the install data can not be opened. so what could i do now?
thx

kind regards

[netsrak]

Does this help? http://www.holdemmanager.net/faq/afm....aspx?faqid=69

If not give us the detailled error message (screenshot?)