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  1. #1
    Junior Member
    Join Date
    Oct 2009
    Posts
    1

    Default When I Open HEM, it just closes right away

    I think I've had this problem before but basically I open up HEM and it just closes right away.

    Running this on XP.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    28,279

    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    Is it 64 bit XP?

    Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afm...aspx?faqid=171

    Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

    What firewall and anti-virus are you using? Any issues with them recently?

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