Hud popups not working/ fresh install
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  1. #1
    Junior Member
    Join Date
    Oct 2009
    Posts
    13

    Default Hud popups not working/ fresh install

    Hi,

    sorry if this has been asked a million times before, but my hud popups are not working. with the default hud, if i mouse-over any of the stats, i just get a black square, i.e none of the popup information works.

    secondly, for 888 only, i cannot change the default hud. for some reason it is stuck on heads up. i can change it at the table but not the default.

    i have a feeling that a lot of this is a hangover from the alpha/beta versions.

    what i would like to do is to do a completely fresh install of HEM WITHOUT losing my database. everything else, hud configs, filters etc i am happy to lose. if i could install HEM2 again and then connect it to my database i will be happy.

    can someone please direct me to this info as i am sure it is here somewhere.

    cheers,
    ben

  2. #2
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Hi.

    Please delete everything except for the database and notecaddydefinitions folders in:

    7: C:\Users\username\AppData\Roaming\HoldemManager\
    You must show both hidden files and check unhide system files. See this: How to show hidden files in Windows 7

    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    For showing hidden files and unhide system files, see this: Microsoft Corporation

    Uninstall and reinstall this version of HM2: http://www.holdemmanager.com/downloa...er_2_Setup.exe

    Please add holdemmanager.exe, hudfuncapps.exe, postgres.exe, pg_ctl.exe and hmupdate.exe (available only during an update) to the list of exceptions in your firewall and antivirus.

    Please make sure that you are running as an administrator.

    You may need to uninstall your AV, install HM2, and reinstall your AV.

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