License Failure w/ HM2 upgrade
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  1. #1
    Senior Member rowhousepd's Avatar
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    Default License Failure w/ HM2 upgrade

    I upgraded to HM2 recently and thought that the Leak Buster app (which I purchased and had working w/ HM1) would transfer to the new HM2 version. As far as I know, I'm using the correct serial number. Does anyone know if there's something special I need to do to transfer the license? Help!

  2. #2
    Moderator Leak Buster Support's Avatar
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    If you already have it registered on 2 systems you will need to go into HM1 and clear that code:
    Help -> Registration - clear LB License

    If it fails to clear for some reason, just contact support and they can reset the license for you.

  3. #3
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    Jul 2011
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    I have almost the same problem.

    I have 2 PC's, a laptop and a stationary.

    HEM1 installed on both, HEM2 installed on stationary, Leak Buster installed on stationary.

    But it's annoying that I,m prompted to input the reg code every time. But besides that, it's a minor problem ;-)
    Last edited by Leak Buster Support; 03-15-2012 at 12:28 PM.

  4. #4
    Moderator Leak Buster Support's Avatar
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    Clear your license in HM1 as stated above. Click on check for updates in LB HM2 (top right). On restart enter your code and you should be fine from this point forward.

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