Microgaming import problem - Page 8
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  1. #71
    HM Support Patvs's Avatar
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    @tapsin: what type of games are you playing? Update: HM2: http://www.holdemmanager.com/Downloa...AutoUpdate.exe
    Move all the handhistory files that are 'stuck' in your archive folder. Read: http://forums.holdemmanager.com/bug-...s-showing.html
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  2. #72
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    I'm playing at Stan James and I've updated to 1.12.10b, but it's still not working. I tried to create the new database from options > database management > connect > create new database, and then switching back, but that didn't do anything either. I tried using both of them.

    There's no problem with firewalls or anything like that, that has been suggested to some people, I've used HEM on other sites and everything has been working great.

    It always says the same thing:

    hands imported: 0
    incomplete hands: 100

  3. #73
    HM Support Patvs's Avatar
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    @esse: update to: http://www.holdemmanager.com/Downloa...25Jun2012a.exe

    email us a handhistory to support@holdemmanager.com if they still import as 'incomplete hands' or as errors.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #74
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    still not working, although after the update it still says 1.12.10b to me instead of 1.12.11, not sure which one it is supposed to be

    I exported few hand histories through stan james' software as .txt files from few different types of games

    sending now

  5. #75
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    I play at pokerstars, full ring no limit hold'em, HUD appears after 3 or 4 hands and it always shows the wrong win/lose. Now when i want to see how my session goes, I had to click on cashier.

    I used HM1, I had HM2 license too, but i don't want to install it.
    Last edited by tapsin; 06-27-2012 at 01:11 AM.

  6. #76
    HM Support netsrak's Avatar
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    Quote Originally Posted by tapsin View Post
    I play at pokerstars, full ring no limit hold'em, HUD appears after 3 or 4 hands and it always shows the wrong win/lose. Now when i want to see how my session goes, I had to click on cashier.

    I used HM1, I had HM2 license too, but i don't want to install it.
    This is a thread about Microgaming.
    For Stars please check our FAQ: http://faq.holdemmanager.com/questio...er+Stars+Setup
    There is probably something wrong with your handhistory configuration.
    If you can't figure it out please open a new thread in the correct section of our forums: http://forums.holdemmanager.com/hud-general/

  7. #77
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    moving the gamehistory.dat file out of the folder and importing it manually after that worked

    and now everything is working correctly, thanks for the help

  8. #78

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    nvmd

  9. #79
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    Hello,

    I'm using 1.12.10b Omaha manager and the problem is that it shows my EV adjusted winnings incorrectly in the sessions tab ( Oddly the values are correct when i view specific hands ). Any way to fix this? Soft is Unibet.

  10. #80
    HM Support Patvs's Avatar
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    Update: http://www.holdemmanager.com/Downloa..._10Sep2012.exe

    Can you post a screenshot (or a handhistory) which clearly shows the wrong EV?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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