BetVictor Microgaming only importing random hands - Page 3
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  1. #21
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    Quote Originally Posted by noble View Post
    Any progress?
    Update?

  2. #22
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    We are waiting for this update guys, because our DBs are completely messed up due to incorrect hand import.

  3. #23
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    Mar 2012
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    How long more?... Any update?

  4. #24
    HM Support Patvs's Avatar
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    Microgaming completely changed their handhistory formatting: Microgaming is changing the way they deal with call/raise amounts. Some sites shows the full amount to call/raise (like Microgaming until now), and others show only the actual difference from what the player already had wagered in that street (like in new Microgaming hands).

    And not every Microgaming skin is using the new formatting.
    So we can't use a date parser (prior to date x = old formatting, newer hands are new formatting)


    We're currently testing a fix for this.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #25
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    Cmon guys,release the update,it's really important to us who have this problem.

  6. #26
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    Quote Originally Posted by Patvs View Post
    A programmer is CURRENTLY working on it.
    I'm not sure if he'll continue to work on it on sunday, but it should be fixed by monday.
    And we already have Thursday.
    +1 to the previous post.

  7. #27
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    Dec 2011
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    same prob for me on 50/50 poker. I've not played since it started. I'm surprised they don't let you guys know what they're going to do before they actually update because it can't help their profits if there are other grinder like me taking some time off until it's fixed.

  8. #28
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    Jan 2012
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    I didn't play aswell since it started+I have problems with HM2 and I am going to sell it ASAP because it honestly sucks.
    This is a major needed update for HM1 and don't make us wait just because HM2 is your new up(down)grade (I've read that you are going to fix it 1st for HM2).
    We payed for HM1 aswell.

  9. #29
    HM Support Patvs's Avatar
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    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  10. #30
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    Nov 2011
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    I've downloaded the update and now my HM1 does not open at all. It's stuck at the message: "initalizing database" and not responding.. Any thoughts why?

    ty

    edit: it just worked, if anyone will have the same problem just keep trying and it will open at last..

    gonna test if the import problem is fixed now.
    Last edited by noble; 03-15-2012 at 09:08 PM.

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