Table manager doesn't start/appear on clicking "start auto-import"
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  1. #1
    Junior Member
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    Jun 2009
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    Default Table manager doesn't start/appear on clicking "start auto-import"

    Problem:

    Since a few days, my table manager won't load upon clicking "start auto-import" in holdemmanager.

    Tried:
    • Start all hm-exe files as admin, incl. DBControlPanel.exe
    • Shut down firewall / add all exe files as exeption.
    • Did a full virus scan
    • Rebooted several times :P
    • Turned off virus scanner (AVG)
    • Checked 'Launch hud with auto-import' in 'HUD options' (was already on)
    • Did a full re-install.



    Work-around:

    Manually open hmhud.exe. Works without problems. Hud also appears. But it's annoying.

    Further info:

    - Windows 7 x64
    - Hm 1.12.09
    - First time i've got this problem

    I've seen this problem before, but most people weren't able to open hmhud.exe manually. I can.

    Any solutions?

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    When other users are experiencing this, Norton has either literally deleted hmhud.exe, or a program like Comodo is blocking it.

    Is your Windows 7 update to service pack 1? Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn on Windows Firewall.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
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    Jun 2009
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    Hey Patvs,

    Thank you for your reply. Hmhud.exe looks blocked indeed, but i can open it manually without any trouble/error message/event log message.

    Windows firewall is on again and UAC sucks so has always been shut.

    Windows 7 service pack 1 is already installed.

    I'm afraid the only solution is a complete re-install of Windows, and that's too much for now. SOME software is screwing things up, but I've got no idea what. I even changed my virus scanner (from Vipre to AVG), but without success.

    If you have any ideas, the're welcome ofc.

  4. #4
    HM Support Patvs's Avatar
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    Turn on Windows Defender, and set exceptions for the entire /HoldemManager folder.

    Reinstall HoldemManager to a different folder, like C:/Poker/HoldemManager
    (any location that is a non system folder, which a C:/Program Files/ subfolder is)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
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    Jun 2009
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    Default

    Holdemmanager was never installed to a system dir, and excluding it from win.def. doesn't fix the problem. Thank you for your assistance; it must be some other crapware.

  6. #6
    Junior Member
    Join Date
    Jun 2009
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    Think i found the problem. I'm using a quicklaunch gadget for poker related programs, downloaded from Build.A.Gadget. When i start HM from the gadget, the start auto-import button doesn't automatically load tablemanager. When i start holdemmanager from a normal shortcut, it does.

    I feel a little stupid.

    Ty Patvs

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