Error --> cant open HM anymore

[haesjee]

Hello,

Yesterday I wanted to try if I could make two different huds..
I got an error. I had to choose between : exit HM or continue and ignore the error. I continued..

Now when I start HM I get this error again. If I click continue, HM wont start anymore..

This is the message (in dutch)


First sentence says : An unprocessed exception has occurred in this application.

I've reinstallerd HM, but still get the same error.
Can someone help me plz?

(srry for my poor english)

[netsrak]

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...demmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.

Hi, are you using Kaspersky Virus Scan? if so,

* Go into the KAV settings window.
* Navigate to the Service node.
* Here, turn on the Compatibility mode for programs using self-protection option.

This solved the issue for me:

1) Download the beta update again with another web browser.
2) Right-Click > Save Link As to save it to a different folder.
3) Reboot, and run the installer first thing.

[haesjee]

Thx for the reaction..

I tried those steps. But the problem isnt solved
Still getting the error Damn

[haesjee]

I think I know what the problem is..

I indeed have Kaspersky virus scanner...

When I open HM after re-installing, kaspersky automaticly removes some files from hm.
I followed these steps :
* Go into the KAV settings window.
* Navigate to the Service node.
* Here, turn on the Compatibility mode for programs using self-protection option.

But kasperksy does still remove the files..
Any other solution for this?

[haesjee]

Hmm I am confused..
I closed Kaspersky, re-installed HM again, opened hm --> no problems.. even when I opened Kaspersky again, no errors.
BUT

Started the latest update of HM--> there was the error again!

So I guess its the update?

[fozzy71]

Hmm I am confused..
I closed Kaspersky, re-installed HM again, opened hm --> no problems.. even when I opened Kaspersky again, no errors.
BUT

Started the latest update of HM--> there was the error again!

So I guess its the update?

1. Enable "Show hidden files and folders" under Control Panel -> Folder Options -> View
2. Go to C:\Users\YourUserName\AppData\Local\Xenocode\Appli ance Cache and delete every folder you can find in there
3. Install the version I am sending to you now, via PM.

[haesjee]

The problem is solved

Thx a lot you guys!!