Delivery Status Notification (Failure)
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  1. #1
    Junior Member
    Join Date
    Oct 2009
    Posts
    3

    Default Delivery Status Notification (Failure)

    Hi!

    I've bought Table Scanner small via Moneybookers site. Ammout $43 is deduced from my credit card account.

    Hovewer I've just received the following email:
    This is an automatically generated Delivery Status Notification.

    Delivery to the following recipients failed.

    Sales@holdemmanager.net




    Final-Recipient: rfc822;Sales@holdemmanager.net
    Action: failed
    Status: 5.3.5


    ---------- Forwarded message ----------
    From: "****@gmail.com" <****@gmail.com>
    To: Sales@holdemmanager.net
    Date: 21 Oct 2009 13:30:20 -0400
    Subject: Moneybookers Sale
    Payment Info

    Transaction ID: 1******19
    Payment Amount: 43
    Status: 2
    Is it any problem with payment transaction? I didn't find any support email to forward this email to. Will my payment be processed or I am declined in receiving your product and should I wait for refund from Moneybookers?

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,810

    Default

    Can you please try to forward that email directly to me? fozzy@holdemmanager.net.

    If it doesnt go thru for some reason, send me a PM with your details and email info.

  3. #3
    Junior Member
    Join Date
    Oct 2009
    Posts
    3

    Default

    Forwerded along with screenshot of my moneybrookers payment history page

  4. #4
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,810

    Default

    I have sent it on to the sales email address. They should be in contact soon.

  5. #5
    Junior Member
    Join Date
    Oct 2009
    Posts
    3

    Default

    Ok, thanks for help!

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