Took a break from poker, now HEM does not work
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  1. #1
    Member
    Join Date
    Oct 2009
    Location
    HM>PT
    Posts
    49

    Default Took a break from poker, now HEM does not work

    Hey whats up guys,

    I purchased holdem manager about a year ago.

    I love the product and had worked great for me for a few months.

    I took a break from poker for a few months and just started again today.

    The Manger is not tracking data now and i dont believe its importing files.

    Please advise on what i should look for to identify the error and get back up and running again,

    Now that im playing cash on stars (was on cake) I NEED my tracker, lol

    Thanks,
    ytp

  2. #2
    Member
    Join Date
    Oct 2009
    Location
    HM>PT
    Posts
    49

    Default

    Ok,

    When i fire it up to auto import the table manager pops up and recognizes the table im at just no info is displayed.

    On the import tab every time a hand is played i see t adds an import error so IE if ive played 20 hands there will be 20 import errors

    Where do i see what the error is so i can post it here?

  3. #3
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,709

    Default

    Please make sure you have the 1.09 beta 40 patch from the link in my signature.

    If that doesn't help, or you need help for any reason, please let us know.

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