HM wont start after virus and reinstall
Page 1 of 3 123 LastLast
Results 1 to 10 of 22
  1. #1
    Junior Member
    Join Date
    Jul 2009
    Posts
    12

    Default HM wont start after virus and reinstall

    Hi,
    Had the same virus pb yersterday.
    Today, had the error message that some users had.
    Deleted HM using REVO and saving config file, etc...
    Rebooted.
    Re installed HM, then new beta, pasted old config file.

    Same error message again !!!


    (have avira antivir, but desactivated it before launch HM)

    Please help, I'm a bit fed up ....
    regards

    edit: may have deleted usefull 'something' when trying to get rid of virus...
    have installed postgresql 8.4, problem isn't fixed
    Last edited by gdpentes; 10-16-2009 at 09:21 AM.

  2. #2
    Junior Member
    Join Date
    Oct 2009
    Posts
    6

    Default

    have the same problems. Can't reinstal HM, because I'll lose many notes and settings in this case. Can I manually make a copy of files, wich damaged by antivirus, before update.
    Last edited by foocks; 10-16-2009 at 08:12 AM.

  3. #3
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Copy your config folder, the notes are in the database, they will not be affected.

    Uninstall HM, install the full version 1.08.04 and then update to Beta 40.
    After this is running, close HM and copy your saved config folder back.

  4. #4
    Junior Member
    Join Date
    Oct 2009
    Posts
    6

    Default

    After reinstall 1.08.04 it works, after update to Beta 40 it doesn't run.
    And shows message like in first post.
    I have Windows XP, SP3
    Last edited by foocks; 10-16-2009 at 10:17 AM.

  5. #5
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,810

    Default

    Quote Originally Posted by foocks View Post
    After reinstall 1.08.04 it works, after update to Beta 40.....
    Using the default config files or your previous config files? The problem may be in the \config folder you bhacked up.

  6. #6
    Junior Member
    Join Date
    Oct 2009
    Posts
    6

    Default

    Using default config, and using my saved config folder. It's one result. It does'nt work.
    Last edited by foocks; 10-16-2009 at 11:21 AM.

  7. #7
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,810

    Default

    I just realized you hijacked this thread, so I assumed you have done a revo reinstall, but now I see that is not the case.


    Before you uninstall HM:

    I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afm....aspx?faqid=98

    You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

    Make sure you export your tournament summaries: Tourney > Results > Dataview > All Hands > Right-Click > Export Tourney Results and Summaries.

    I would also make sure you manually export the database to hand history text files:

    HM > Options > Database Management > Connect > Export Hands

    How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afm...aspx?faqid=173

    Make sure you copy that folder as well as the other stuff I mentioned.

    This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.


    If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

    Turn off Windows Firewall for installing HM and PostgreSQL. You must also add exceptions to the Windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afm...aspx?faqid=171

    1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
    2) Uninstall HM with www.revouninstaller.com using the Deep setting.
    3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
    4) Reboot your computer
    5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...demmanager.zip
    6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
    7) Test if it for a while and see if it work
    8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
    9) Test if it works again for a while
    10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
    11) Now you can import any notes and hud configs.

  8. #8
    Junior Member
    Join Date
    Jul 2009
    Posts
    12

    Default

    hi.
    As I said in my previous post, I have uninstall HM using REVO.
    Re installed HM, + beta + postgresql 8.4, still the same problem.

    Come on guys, the false virus comes from HM, and no help ?
    It took several hours yersterday to put everything together again, and doing all was said on this forum with HM, and it still does not work...

    I'm not playing during those hours...

    Can someone please look up the problem again ?
    Avira found some new problems, I had them deleted.
    Could the problem come from a usefull dll or else that I would have deleted ?

    Thanks for your quick reply.

  9. #9
    Junior Member
    Join Date
    Jul 2009
    Posts
    12

    Default

    this is the complete message errord I have.
    Can someone please look at it and tell me what to do ?
    Thx in advance
    [IMG][/IMG]

    What is that JIT debbugging ?

  10. #10
    Junior Member
    Join Date
    Oct 2009
    Posts
    6

    Default

    I make all following instractions. But it doesn't work. What should I do?

Similar Threads

  1. Trying to reinstall and start a NEW database
    By bizzybonethgz in forum Manager General
    Replies: 5
    Last Post: 01-05-2010, 11:48 PM
  2. Can't get HM to start after reinstall
    By Jayston in forum Manager General
    Replies: 1
    Last Post: 09-29-2009, 03:15 AM
  3. HEM wont start
    By Chucky the tree in forum Manager General
    Replies: 2
    Last Post: 07-24-2009, 06:50 AM
  4. HEM wont start at all!
    By wtf_is_this in forum Manager General
    Replies: 1
    Last Post: 06-16-2009, 10:58 AM
  5. HM wont start
    By tridee in forum Manager General
    Replies: 9
    Last Post: 08-06-2008, 04:41 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •