.6380 Notecaddy not working - Page 2
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  1. #11
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    Quote Originally Posted by CzechFencer View Post
    This workaround does not work for me, even after disable/enable and restart I still get the "notecaddy must be enabled in HUD options before being used" error message.

    Why is there always something messed up with a new HM2 release?

    Today i tried the 6384 Update on my first PC....
    i here the workaround also doesn't work for me.....

    @ morny, we told you this bugs and you make this version an official release? i don't understand that....
    i'm glad, that i got a backup and could easily switch back to 6309!

  2. #12
    NoteCaddy sreticentv's Avatar
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    Quote Originally Posted by morny View Post
    Hi guys, sorry your having these issues, im not sure what caused it but if you contact support@notecaddy.com then the support guys will be able to help you
    This is incorrect. HEM handles all things related to NoteCaddy licensing and I have escalated this so hopefully it gets taken care of

  3. #13
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    I can literally feel how sreticentv is pissed because HM messed up and he cant do anything about it.

  4. #14
    NoteCaddy sreticentv's Avatar
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    I got confirmation from HEM that a fix has been put in and is being tested

  5. #15
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    I can confirm that. Just got a link from Chris for 2.0.0.6390 that fixed the problem.

    @sreticentv: What happens to newly imported hands while NC is (temporarily) in Basic mode? Will note defs I already created still be used? Do I have to delete and reimport these hands? Do I have to reset the whole database?

  6. #16
    NoteCaddy sreticentv's Avatar
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    Notes are always made for all definitions but they're filtered out in real time if it's in basic mode. Once yours works again you should not have to go through any headache

  7. #17
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    i also installed 6390 and now all works correct again!

    thx

  8. #18
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    I have the same problem, but the fix (v2.0.0.6391!) don't work for me!
    I need to remove old version of HM2 before install the new version?
    thx

  9. #19
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    try following (it help me!)

    deactivate caddy notes in the hud option
    restart your computer
    start HM2 and activate caddy notes again in the hund option!
    restart HM2

  10. #20
    Junior Member
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    Feb 2012
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    Unhappy

    this don't work for me

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