HM opening then instantly shutting itself.
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  1. #1
    Junior Member
    Join Date
    Oct 2008

    Default HM opening then instantly shutting itself.

    Hey, been using HM for a long time with no problems. Today when iv went to open HM it opens up fine to the point were i can see the auto-import window but then instantly shuts itself down. Iv tried everything i can think of (install latest update again, make sure UAC is disabled, run norton security checks etc) but nothing is allowing HM to open correctly. Any ideas? Cheers.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    HM Support


    Please update to the latest beta -

    If you have Vista, please verify that UAC is still off. - If it is on, please turn it off and reboot.

    Turn off Windows Firewall for installing HM and PostgreSQL. You must also add exceptions to the Windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL -

    Close HEM and your anti-virus and delete any \xenocode\appliance cache folders and any other possible false positive files.


    If you are still having problems try a revo reinstall.

    1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
    2) Uninstall HM with using the Deep setting.
    3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
    4) Reboot your computer
    5) Install the complete setup of HM:
    6) Download the latest patch HM:
    7) Test if it for a while and see if it work
    8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
    9) Test if it works again for a while
    10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
    11) Now you can import any notes and hud configs.

  3. #3
    Junior Member
    Join Date
    Oct 2008


    Tried all this and still same problem, seems its happening to a few people judging by the forums, il wait till tomorow to see if solution can be found for everyone.

  4. #4
    Junior Member
    Join Date
    Oct 2008


    Opening and working fine now.

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