pokerstars importing but not importing

[amy8bug@yahoo.com]

I've recently started playing on stars and thought I had gotten the files to import without any errors now after the update (import said several files imported successfully). Only problem is, I can't seem to find any files within holdem manager from pokerstars. I can't set up another hero or anything because there are no pokerstars files. Please help!

amy

[fozzy71]

*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afm...aspx?faqid=174

[Tobagovski]

Hi!

I have the same problem! While at tables, HUD is showing the right ammout of won hands an net, but when i tried to analyze my session today, huge number of hands were missing.
I have updated software (1.09, beta 40), i have checked the connection between database and software, everything seems ok.
As i tried to import hands played today, when i wasn't using auto import it wouldn't import them, it imported some of them, and returned an error, for about 4/5th of the hands! If i try to see session or summary, it simply doesn't show nothing!
Haven't had problems since i started using HM, or if i had, the update helped, not today

Ty!

Br, Bago

[fozzy71]

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. - http://www.holdemmanager.net/faq/afm....aspx?faqid=21

[Tobagovski]

hi!
That last thing helped me!

Ty!

Br, bago