reports window blank.
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  1. #1
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    Aug 2010
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    Default reports window blank.

    Hi,
    Clicked on the reports tab and that screen is blank. Still have the options at the top of the screen, but the rest of the window is blank. All the other tabs are fine. It was working fine and then crashed and then when i reopened it, the reports screen was blank.
    running the latest build of HEM2.
    Windows 7 updated.
    attached log file and image of problem.
    Any help with this would be great.
    Attached Images Attached Images
    Attached Files Attached Files

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    Update to http://www.holdemmanager.com/Downloa...2.0.0.6309.exe

    If that doesn't resolve it try a reinstall with the full installer.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Aug 2010
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    Default

    Quote Originally Posted by Patvs View Post
    Update to http://www.holdemmanager.com/Downloa...2.0.0.6309.exe

    If that doesn't resolve it try a reinstall with the full installer.
    Tried a reinstall. Now the report tab opens and instantly crashes.

  4. #4
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    Aug 2010
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    Default

    shall i post the log file?

  5. #5
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    Aug 2010
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    Default

    I managed to fix it. I removed the Hold em manager folder from the roaming folder and then did a reinstall. It's working fine now and I managed to keep all my configs and original database.

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