Can NOT download 6309

[piet51]

The automatic update within HM2 gives an error and exit the program

please fix
Piet

[sidGucci]

The automatic update within HM2 gives an error and exit the program

please fix
Piet

I can't get HM2 to start up. I've tried uninstalling and I keep getting an error message upon start up after reinstalling. It looks like the hands are loading and then the program exits out with a request to send an error report.

Steps Taken:

1. Uninstalled HM2
2. Rebooted the computer
3. Downloaded latest HM2 update
4. Try to initiate program and receive error message above -- I have sent several error responses back since last night but have not heard back yet.
5. I have even tried to reset HM license and receive an error message regarding that as well

I did purchase Leak Buster yesterday.

[gpp2]

I can't get HM2 to start up. I've tried uninstalling and I keep getting an error message upon start up after reinstalling. It looks like the hands are loading and then the program exits out with a request to send an error report.

I did purchase Leak Buster yesterday.

same problem, went back to 6303

[DogNamedBluff]

Hi.

What does the error message say? Please post a log file after the crash.

Where is my log file?

Vista & Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7

Windows XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

Showing hidden files: Microsoft Corporation

[r550]

I use 6263. When I click on "Check for Update" in the Home/Settings menu, there seemes to be no action.
How can I get the update in 6263 ?

[morny]

Try manually updating to this version http://www.holdemmanager.com/Downloa...2.0.0.6309.exe

[Zebran55]

i had problem updating to this version aswell, crashed after update etc but worked on the 3rd try i think.

[gpp2]

same problem, went back to 6303

fixed after re-updating manually