HEM2 takes a long time before start to import

[seijistar]

Hello,

When I open my HEM2 I need to wait like 5min till a "Loading current player's hands" open and load player's hands for another 2 min before it starts to import hands and show on the HUD properly. Is anybody having this issue?

Thanks

[DogNamedBluff]

What RAM and CPU does your machine have?

HM2 caches hands into memory to enhance the performance of the HUD and reports.

If you're having trouble with performance,

Please make sure that your windows is uptodate, all service packs and windows updates installed.

Uninstall your current NetFramework version with this tool: http://videos.holdemmanager.com/dotn...eanup_tool.zip
and download the NET installer and run it.

NET4 Download: Microsoft .NET Framework 4 (Web Installer) - Microsoft Download Center - Download Details

Install the latest version:
Download .NET for: Desktop, Server & Development | Microsoft .NET Framework
Add holdemmanager.exe, hudfuncapps.exe, postgres.exe, pg_ctl.exe, and any other programs you use for poker to your firewall.

If you continue to have and issue, attache and send us the log file with a link to this thread.

Where is my log file?

XP: c:\documents and settings\{username}\application data\HoldemManager

Win7/Vista: c:\users\{username}\appdata\roaming\HoldemManager

Enable the option to see Hidden Files and Disable “Hide protected operating system files”: How to see hidden files in Windows - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

Thank you.