Missing hands on Ladbrokes
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  1. #1
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    Default Missing hands on Ladbrokes

    I'm using Ladbrokes (Microgaming/Prima) with HEM, and it's not imported the last few hundred hands. The HUD had not been updating towards the end of my session, and I later found that this was because HEM had not found any hands. In addition, upon closing all the software, it turned out that an error message had come up for Ladbrokes, saying that an error had occurred and it would have to be shut down. It wasn't shut down until I clicked OK though. I have all the missing hands in a notepad document, but can't seem to import them in. Usually HEM reads hands from the file gamehistory.dat, so I don't need to use notepad at all.

    The HHs look like this:

    ** Hand # 1016342099 starting - 2008-07-14 21:14:25
    ** Bigpokermama [Hold 'em] (1.00|2.00 NL - Cash Game) Real Money

    Bancan sitting in seat 1 with $295.05
    kokamokka sitting in seat 2 with $198.00
    kipi88 sitting in seat 3 with $113.81[Dealer]
    pokkker sitting in seat 5 with $227.41
    ruudje sitting in seat 6 with $248.97
    pokkker posted the small blind - $1.00
    ruudje posted the big blind - $2.00
    kokamokka posted to play - $2.00
    Bancan folded
    kokamokka checked
    kipi88 folded
    pokkker called - $2.00
    ruudje checked

    ** Dealing the flop: 8d, Ac, 9d
    pokkker checked
    ruudje checked
    kokamokka checked

    ** Dealing the turn: Kh
    pokkker checked
    ruudje checked
    kokamokka bet - $2.00
    pokkker called - $2.00
    ruudje folded

    ** Dealing the river: Qs
    pokkker checked
    kokamokka checked
    pokkker shows: Ks, 5h
    kokamokka shows: Kc, 10c
    kokamokka wins $9.40 from the main pot

    How can I get them into my database?

    Thanks.

  2. #2
    Tech Support Manager morny's Avatar
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    Try the steps here http://208.109.95.123/faq/?f=116, you can skip the step where it says to setup a folder but verify that you dont have subfolders on and try deleting the gamehistory.dat file and try again.
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  3. #3
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    Thanks for the link, but it doesn't seem to work. Should this work if I have a notepad file of the hand histories in the format I posted and just put that inside LadbrokesMPP?

  4. #4
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    Alternatively, is there at least a way to edit my total winnings to reflect the hands not imported?

  5. #5
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    Anything I can try?
    Last edited by Bob4242; 07-17-2008 at 06:56 AM.

  6. #6
    Tech Support Manager morny's Avatar
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    Hi,

    Can you send me the gamehistory.dat file to paul.morny at gmail dot com and ill have a look but i presume that since HM gets its data from this .dat file the notepad version would be uncompatible. Ive tried it on my HM and it dosent work.

    The gamehistory.dat file is likely corrupt so youll probably need to delete this and restart HM for it to work again. It may be possible for Labrokes to recreate the files in a .dat file from their server as they will have the info there but im not sure so youll need to contact them about it.
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  7. #7
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    OK, thanks. I'm away from my computer till tuesday, but I'll do it then.

  8. #8
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    I also have intermittent missing Ladbrokes hands, never a full session missing, just occasional hands. This is one of the missing hands from the Ladbrokes gamehistory export:

    ** Hand # 1024511577 starting - 2008-07-31 12:14:36
    ** Dymlingen [Hold 'em] (5.00|10.00 NL - Cash Game) Real Money

    Jeppedepp sitting in seat 1 with $1000.00[Sitting out]
    biglad sitting in seat 2 with $1999.00
    davejones sitting in seat 3 with $730.80
    Potboiler sitting in seat 4 with $2037.00
    Theriam sitting in seat 5 with $985.00
    Alexdb sitting in seat 6 with $1000.00[Dealer]
    biglad posted the small blind - $5.00
    davejones posted the big blind - $10.00
    Theriam posted to play - $10.00

    ** Dealing cards to Alexdb: 8c, 6h
    Potboiler folded
    Theriam checked
    Alexdb raised to $35.00
    biglad folded
    davejones folded
    Theriam called - $35.00

    ** Dealing the flop: 9d, 7h, Ks
    Theriam checked
    Alexdb bet - $50.00
    Theriam called - $50.00

    ** Dealing the turn: Js
    Theriam checked
    Alexdb bet - $125.00
    Theriam raised to $320.00
    Alexdb called - $320.00

    ** Dealing the river: 9c
    Theriam checked
    Alexdb went all-in - $595.00
    Theriam folded
    Alexdb mucks:
    Alexdb wins $1423.00 from the main pot

    I can't import the notepad file containing this hand either.

    I have attached a txt file that I think contains the details of this hand from the .dat file.

    If I rename that file to .dat and try to import, HM says 1 file imported, 0 hands, 0 errors, 0 duplicates
    Last edited by Alexdb; 07-31-2008 at 08:30 AM.

  9. #9
    Administrator Rvg72's Avatar
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    Looks like they recently changed their export format - and by change I mean completely changed... Will work on adding this back in.

    Roy

  10. #10
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    Now I have found the import logs folder, it appears that I have been missing quite a few Ladbrokes hands every day. Some import errors files attached. (Only the smaller ones attahced, many from this month are ~1500kb)

    If whatever is preventing the initial import is fixed, is there some way to back through and reimport from the error logs folder?

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