HM makes computer freeze on Vista 64 - Page 2
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  1. #11
    *** HM3! *** fozzy71's Avatar
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    I sent the log file to Mike via email.

  2. #12
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    Thanks fozzy!

    Hope we can get this fixed soon!

  3. #13
    Holdem Manager Support & HUD Guru Mike chops's Avatar
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    I don't see anything in the hud logs that is unusual. It just looks like your computer froze whilst the hud was running. I made another build with more logging info. Replace the humhud.exe file in the holdem manager folder. Can you please try running it and send me the log files if you get another freeze?

    mike@holdemmanager.net

  4. #14
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    OK, Mike.

    I've replaced the hmhud.exe file and will test it now.

    If it freezes again, I'll post the log here.

    Thanks!

  5. #15
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    I've run it now with the replaced file you posted, Mike.

    It used to run for about 10~15mins before it freezes with the old file but with this new file you posted, I couldn't even open my usual 6 tables. It froze in about 2 mins after the HUD was loaded.

    Here is the log you asked. Hope there's something to help me in there...

    Thanks once again.

  6. #16
    HM Support netsrak's Avatar
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    It would be faster to send it to him via mail (see above)

  7. #17
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    Sending by e-mail... Thanks netsrak!

  8. #18
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    I have uninstalled HM, through the Control Panel option.
    Then I deleted all files remaining on RVG Software folder inside the Program Files folder.
    I also cleaned everything related to HM in the windows registry.

    Then I downloaded all files again, the full version of HM and the Beta patch and reinstalled everything.

    It's working fine now. No more freezing.

    I don't know exactly what was the problem but this seems to have fixed it.

    Thanks everyone that tried to help me here. A great software needs a great support and you are doing a very good job!

    IoDa

  9. #19
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by IoDa View Post
    I have uninstalled HM, through the Control Panel option.
    Then I deleted all files remaining on RVG Software folder inside the Program Files folder.
    I also cleaned everything related to HM in the windows registry.
    .....
    IoDa
    If you have never used it, I recommend www.revouninstaller.com when doing a clean reinstall. It does what you did, automatically.

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