HM missing tourneys in tourneys -> results
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  1. #1
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    Default HM missing tourneys in tourneys -> results

    Yesterday I played 150 SNG, but HM only showed 112.
    Today I played 106, HM only shows 47.
    So as you can see many tourneys are missing.
    I have updated to latest version.

  2. #2
    HM Support Patvs's Avatar
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    Default

    Games played on which site?
    What type of games?

    If on PokerStars - are you also importing the summary files?
    clear filters (even though it appears no filters are selected)

    --

    Change the date filter to include the entire month, and check if missing games show up at another day, due to a TIME DIFFERENCE with your local computer time vs the clock of the pokerclient.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    May 2010
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    Default

    Quote Originally Posted by Patvs View Post
    Games played on which site?
    What type of games?

    If on PokerStars - are you also importing the summary files?
    clear filters (even though it appears no filters are selected)

    --

    Change the date filter to include the entire month, and check if missing games show up at another day, due to a TIME DIFFERENCE with your local computer time vs the clock of the pokerclient.

    Its pokerstars.
    Its SNGs (180 man)
    I am also importing summaries.
    Filters are cleared.
    The games do not show up when I filter for the entire month.

  4. #4
    HM Support Patvs's Avatar
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    Try reimporting them into a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    May 2010
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    Default

    Quote Originally Posted by Patvs View Post
    Try reimporting them into a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
    That worked, TYTY

    imported all my HHs into a new DB, and it seems to be working now. TYTY

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