"Optimizing players" runs always when HEM opens
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  1. #1
    Junior Member
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    Default "Optimizing players" runs always when HEM opens

    I updated to .03 and the process runs everytime I open HEM. Also it runs very slow when the process is done. How can I fix this?

  2. #2
    [Former] HM Support fabio's Avatar
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    Default

    edit: see below

  3. #3
    Junior Member
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    Default

    no. i haven't played any sessions since i updated. it restarts the process everytime i open hem. it also takes 20 minutes everytime till its done. when its done hem runs slowly (till reports is refreshed etc) and crashes f.e. when i click on "all hands" in the sessions tag.
    i never had problems with hem before, it was running perfect and fast.

  4. #4
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    This is happening to me too. Driving me insane. Can anyone help us?

  5. #5
    Administrator Rvg72's Avatar
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    This should not be happening. Anyone with this issue who will let me login with www.teamviewer.com please e-mail me at support@holdemmanager.net

    Thanks,
    Roy

  6. #6
    Junior Member
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    Not sure if anyone has responded to this. I''l shoot you an email now...

  7. #7
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    any news on the subject?

  8. #8
    [Former] HM Support fabio's Avatar
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    Have you contacted support@holdemmanager.net ?

  9. #9
    Junior Member
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    Some problem here...

  10. #10
    [Former] HM Support fabio's Avatar
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