I want my money back.
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  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    1

    Default I want my money back.

    Hi!
    I guess, I should`ve used trial version a bit longer before buying licence, but at first sight everything was fine and everybody praised HEM so much so I bought it. After buying the licence and using it hard I discovered that there are minor or inconviniences, that irritates me.
    - 3 bet stats that I consider to be incorrect. They `re too high for the players I play with.
    - It`a big trouble for me to look through another player`s played hands
    - Hem`s grey colour. After a week staring at it every day it`s just depressing.
    - TOO many filters that I don`t need. And too many, that requires reading the instructions which I don`t want to do. Interface isn`t intuitive for me.

    Please, give me my money back!

  2. #2
    Junior Member
    Join Date
    Mar 2009
    Posts
    19

    Default

    Quote Originally Posted by restore12 View Post
    Hi!

    - 3 bet stats that I consider to be incorrect. They `re too high for the players I play with.
    - It`a big trouble for me to look through another player`s played hands
    - Hem`s grey colour. After a week staring at it every day it`s just depressing.
    - TOO many filters that I don`t need. And too many, that requires reading the instructions which I don`t want to do. Interface isn`t intuitive for me.

    Please, give me my money back!
    lol what?! where do u think the stats come from?

    change color

    OMG..Too many filters????! sick

    awesome.

  3. #3
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Please contact sales@holdemmanager.net for a refund.

  4. #4
    Administrator Rvg72's Avatar
    Join Date
    Jul 2008
    Posts
    3,056

    Default

    Quote Originally Posted by restore12 View Post
    Hi!
    I guess, I should`ve used trial version a bit longer before buying licence, but at first sight everything was fine and everybody praised HEM so much so I bought it. After buying the licence and using it hard I discovered that there are minor or inconviniences, that irritates me.
    - 3 bet stats that I consider to be incorrect. They `re too high for the players I play with.
    - It`a big trouble for me to look through another player`s played hands
    - Hem`s grey colour. After a week staring at it every day it`s just depressing.
    - TOO many filters that I don`t need. And too many, that requires reading the instructions which I don`t want to do. Interface isn`t intuitive for me.

    Please, give me my money back!
    1) 3bet stats are right
    2) Select player name, click on hands tab
    3) um ok
    4) too many filters?

    Seriously? Is this a joke? Fabio, is that you coming back early from vacation trying to irritate me with the worst reasons for a refund in the history of the internet?

  5. #5

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