hole cards and community cards are not shown when clicking last hand - Page 3
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  1. #21
    Member
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    Sep 2010
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    yeah everything is working fine since today

  2. #22
    Senior Member
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    Jan 2009
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    same thing in 6309, and something you could have checked yourself...

  3. #23
    Member
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    Sep 2008
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    I just wanted to clarify / bump in case you read "everything is working fine" from nielsy91. I think he might be referring to his issue that he posted half way through the thread. The initial issue that Daniel posted has not been resolved (at least for me) in the latest version. I was going to post but saw that Daniel did..I just didn't want this to get lost...not the biggest deal in the world but it would be nice if fixed sometime...thanks.

  4. #24
    Former HM Support DogNamedBluff's Avatar
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    May 2011
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    5,598

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    The initial issue that Daniel posted has not been resolved (at least for me) in the latest version.
    This is a known issue and it has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is hm-3299. We will often release builds on a limited basis, only in the forums for a few days first, so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

    Please send an email to hm2support@holdemmanager.com with "Notify Me When hm-3299 Is Resolved" in the subject line. We have assigned someone to search for these subject lines after each release, so this should ensure you get notified after this fix has been released.
    Last edited by DogNamedBluff; 03-04-2012 at 12:28 PM.

  5. #25
    Senior Member
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    Jan 2009
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    Quote Originally Posted by DogNamedBluff View Post
    This is a known issue and we don't care
    FYP

    6 weeks and still no fix (6384).

  6. #26
    HM Support Patvs's Avatar
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    This is a known issue and it has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #27
    Senior Member
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    Jan 2009
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    lol.

    Nice that it is known. Will it be fixed too? Or do I have to keep posting every update that it still doesn't work? It's been 6 weeks. That's 42 days.

  8. #28
    HM Support Patvs's Avatar
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    It will be fixed in a future update.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #29
    Senior Member
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    Jan 2009
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    Exporting to clipboard still exports the wrong hand

  10. #30
    HM Support Patvs's Avatar
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    Feb 2009
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    Hands played on which site?
    Do you have another thread where you reported this bug, or know the assigned bug ticket for this?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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