Problems Importing Files
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default Problems Importing Files

    I recently started playing again on Merge and when I click auto import it imported all my old HH's and then when it finishes that, it seems to get stuck saying that 1 of 4, 2 of 4, 3 of 4 large files have been processed. It runs through this several times and never finishes. My hud works partially, but its too busy trying to process these large files that it doesnt import my HH's in a timely manor. My HEM is updated and ive tried uninstalling and re-installing but doesnt help. any suggestions?

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Manually move the handhistory files that are stuck in the auto import folder to your archive folder.
    Or delete the gamehistory.dat file.


    And check your archive folder, is not also added as an auto import folder (creating an import loop)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. Importing Files
    By Kanoaa85 in forum Manager General
    Replies: 3
    Last Post: 06-03-2011, 11:35 AM
  2. Importing .txt files
    By jenkulle in forum Manager General
    Replies: 1
    Last Post: 01-29-2010, 07:13 PM
  3. HH files not importing
    By SilentLurker in forum Manager General
    Replies: 1
    Last Post: 05-17-2009, 05:41 PM
  4. Importing files from PTO
    By Elrazor in forum Manager General
    Replies: 1
    Last Post: 04-15-2009, 02:38 PM
  5. Some Problems with Importing txt files and Upgrade
    By schnup07 in forum Manager General
    Replies: 5
    Last Post: 08-19-2008, 04:50 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •