HEM counts players in 45/180man wrong, wtf?

[doomedbroke]

Some shows up as 17/21/28man and so on??
Has this something to do whit the lobbys not getting updated or what...

Only 94 of 404 games are tracked correctly..

[fozzy71]

*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afm...aspx?faqid=174


If it does work, to reimport your hands you will have to delete them from the dataview tab and then trick HM into importing them again.

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.

[doomedbroke]

Im updated but will try the reimport of hands.
TX!

[fozzy71]

If the reimport doesnt work, also try a small sample test import to a new DB.


*Try creating a new DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. - http://www.holdemmanager.net/faq/afm....aspx?faqid=21

[doomedbroke]

Just wondering, as I havent come to trying to fix this yet..
I got all hands stored on a stick, can i just try to reshove it in again, or will this just make a even bigger mess??

[fozzy71]

Just wondering, as I havent come to trying to fix this yet..
I got all hands stored on a stick, can i just try to reshove it in again, or will this just make a even bigger mess??

You can try to reimport the hands and/or try to import them to a new DB.


To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


If that doesnt work:

*Try creating a new DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. - http://www.holdemmanager.net/faq/afm....aspx?faqid=21