hem2 cant load

[saskin]

i just formmated pc and installed hem2. when i try to open it i get this:error hem2.png what can i do? ty

[udbrky]

Please update Windows fully. Keep checking for updates until Windows update shows twice, five minutes apart that there are no more updates.

This is usually an issue with missing or corrupted Microsoft.net files.

Sometimes the .net framework installation can become corrupt. This can cause several problems including freezes on startup, registration issues, crashes and more. The following FAQ walks you through safely uninstalling .net framework and reinstalling it again - Hold'Em Manager 2 FAQs - Poker Software :: Holdem Manager .NET Cleanup and update Instructions

Please install Microsoft.net 4.5.2 - Download Microsoft .NET Framework 4.5.2 (Web Installer) for Windows Vista SP2, Windows 7 SP1, Windows 8, Windows 8.1, Windows Server 2008 SP2 Windows Server 2008 R2 SP1, Windows Server 2012 and Windows Server 2012 R2 from Official Microsoft Download

[saskin]

thx a lot ,it worked

[fozzy71]

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.


Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.