how much time update the new version ?
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  1. #1
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    Default how much time update the new version ?

    Hi

    Installed new version HM1 - 1.12.09. Now is "Initializing Database..." HM not turn ~1h How long does it take ?

  2. #2
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    the same problem... it writes that program NOT RESPONDING..

  3. #3
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    I have the same "Holdem Manager 1.12.09 no response"

  4. #4
    HM Support Patvs's Avatar
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    Default

    Ignore the "not responding". The program will unfreeze after the database update.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5

  6. #6
    HM Support Patvs's Avatar
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    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 My Digital Life



    If that doesn't resolve it, run dbcontrolpanel.exe from the HoldemManager folder.
    Create a new database, and reimport your hands.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
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    Did anything work for u guys ? I have the same problem and it doesn't work ...waiting for such a long time ...

  8. #8
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    OK so i did a new DB now how do i import my old hands ? please assist !

  9. #9
    HM Support Patvs's Avatar
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    Default

    Run a "import from folder" on your archive folder, default is: C:HMArchive
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  10. #10
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    Default

    Having the same issue... Get Not Responding. How long is the most this could take? Been upwards of 2 hours for me so far.

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