HEM not working after PokerStars recent update - Page 2
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  1. #11
    Tech Support Manager morny's Avatar
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    Hi, we have an internal version with a fix ready and well get a stable release out to fix this asap

    http://forums.holdemmanager.com/hm2-...tml#post839491
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  2. #12
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    Do you have a fix for HEM 1?

  3. #13
    Tech Support Manager morny's Avatar
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    Yeah stable release already uploaded, posted in the HM1 forums, just download latest update 1.12.09
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  4. #14
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    Since the update of Stars and HEM, I took notice that not all of my played cashgame hands are getting imported, any help?

  5. #15
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    The update didn't work for me so I reinstalled HM1 and now the HUD works. However I didnd't know it would reset my whole HM. All setting and hands are not in my HM database anymore. Is there anyway to get this all back?

  6. #16
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    sorry I posted at the wrong thread.

    *edited*
    Last edited by silentthird; 01-09-2012 at 03:10 PM. Reason: wrong place to post

  7. #17
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    Quote Originally Posted by morny View Post
    Yeah stable release already uploaded, posted in the HM1 forums, just download latest update 1.12.09
    Are you aware that preteched hands are not working in HEM1?

  8. #18
    HM Support Patvs's Avatar
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    Prefetch not working is a direct result of PokerStars that changed the handhistory formatting. This will be fixed in the next update.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #19
    HM Support Patvs's Avatar
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    Leaked 1.12.09 build + pre-fetch fixed: (download)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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